Terms of service

These terms are an agreement between you and TraderBalance Ltd ("TraderBalance", "we", "us"), a company registered in England and Wales (company number 17349969), registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. You can contact us at support@traderbalance.com.

By creating an account you agree to these terms. Please read them. How we handle your data is explained in our privacy notice.

TraderBalance is a record-keeping tool for traders. It lets you track prop-firm and personal trading accounts, payouts, withdrawals, expenses, goals and trades, and shows totals calculated from what you enter.

We keep developing TraderBalance, so features may change, and some may be added or removed over time.

TraderBalance does not give financial, investment, tax or trading advice, and nothing in it is a recommendation to trade, buy a challenge, or take any other financial decision. We are not authorised or regulated by the Financial Conduct Authority. We are not a broker, and we do not hold or move money.

The figures you see are arithmetic on the information you have entered. Calculators and projections, such as the compound calculator, show what the numbers would be under the assumptions you set. They are not forecasts or promises of earnings. Always check important figures against your prop firm's or broker's own records. Decisions you make are your own.

Prop firms and brokers named in TraderBalance are not affiliated with us and do not endorse us. Their names and logos belong to them.

• One account per person. Each email address and mobile number can belong to only one account.
• The details you give us must be true and kept up to date.

Keep your password private, and tell us straight away at support@traderbalance.com if you think someone else has used your account. For your protection, you are signed out automatically after a period of inactivity.

What you put into TraderBalance stays yours. You allow us to store and process it only to run the service for you, as described in the privacy notice. You can download a copy or delete your account at any time from Settings.

You are responsible for the accuracy of what you enter. TraderBalance can only be as accurate as the records it is given.

You must not:

• use TraderBalance for anything unlawful or fraudulent;
• try to access another person's account or data, or get round our security;
• disrupt or overload the service, or introduce malicious code;
• copy, scrape, resell or reverse-engineer the service, except where the law allows;
• abuse the affiliate programme, for example by referring yourself or creating accounts to earn commission.

TraderBalance is currently free to use. If we introduce paid plans, we will tell you the price and terms in advance, and you will only be charged if you choose a paid plan.

If you join the affiliate programme, the programme rules shown when you apply and in your affiliate area also apply, including how commission is earned, held and paid. If those rules and these terms conflict, the programme rules apply to the programme.

Some features rely on other companies, such as Google for sign-in and logo.dev for firm logos. Their own terms apply to their services, and we are not responsible for them. Links to other websites are provided for convenience only.

We work to keep TraderBalance running and your data safe, but we cannot promise it will always be available or free of errors. We may need to pause it for maintenance, and we may change or withdraw features. If we withdraw something significant, we will give you reasonable notice where we can.

If we fail to meet these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure or of our failing to use reasonable care and skill.

We are not responsible for:

• trading losses, missed opportunities, or decisions you make using figures in TraderBalance;
• errors that come from information you or a third party entered;
• loss of profit, revenue or business, where you use TraderBalance for business purposes;
• events outside our reasonable control.

Where you use TraderBalance for business purposes, our total liability to you is limited to £100 or the amount you paid us in the 12 months before the claim, whichever is greater.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Nothing affects your statutory rights as a consumer.

You can stop using TraderBalance and delete your account at any time from Settings.

We may suspend or close your account if you seriously or repeatedly break these terms. If we decide to close TraderBalance altogether, we will give you reasonable notice and a chance to download your data.

We may update these terms, for example when we add features or paid plans, or when the law changes. We will tell you in the app or by email before a significant change takes effect. If you do not agree, you can delete your account.

If something goes wrong, please contact us first at support@traderbalance.com and we will try to put it right. These terms are governed by the law of England and Wales, and the courts of England and Wales can hear disputes. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.